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COVID-19 OFFICE UPDATES

Revised: August 20th, 2020

We are now open to all appointment types

Dear Jupiter Kids Dentistry & Orthodontics family,

We are happy to inform all our patients and their parents we are open to all appointments. You can now call our office to schedule your child’s appointment. We will also email and/or text patients that were scheduled previously during the office closure to schedule their appointment through our new online scheduling feature. You can also schedule your child’s appointment online. Click below.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

We have added the following to ensure the safety of our team and patients:

• All clinical staff will be wearing N-95 masks and full gowns during your child’s appointment

• All staff will be screened including temperatures taken at arrival and at the end of day.

• We have added extra suctions to each operatory to catch aerosols generated during treatment.

• We are scheduling our appointments to help with social distancing.

You may also see some changes when it is time for your child’s next appointment. We made these changes to help protect our patients and team.

For example:

• Our office will communicate with you beforehand and send you a link for screening questions. You’ll be asked those same questions again when you are in the office, before admitted to your room.

• We will be taking temperature of child and parent/guardian entering the office.

• Anyone entering the office is required to wear a mask.

• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in other places in the office for you to use as needed.

• We ask that only one parent/guardian accompany the child. If siblings do not have appointments we respectfully ask they stay home. We are asking all parents to wear a mask (cloth or otherwise) to the office. Unfortunately we cannot provide a mask for you as we are trying to preserve our PPE for our team.

• We are asking visitors to wait in their cars until appointment time. We will no longer offer our coffee bar, magazines, children’s toys and so forth, since those items are difficult to clean and disinfect. Video games will also be turned off, but overhead TV’s will remain on.

• Doors will be propped to limit contact. Handles and commonly used areas will be sanitized every 30 minutes.

• We will be limiting amount of patients scheduled. By staggering and spacing our patients throughout the office we will be able to support social distancing. Please continue to practice 6 feet of distancing. In addition, we will be closing slightly earlier to allow our staff to thoroughly disinfect all areas of the office each evening. That might mean that you’re offered fewer options for scheduling your appointment.

• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients checking into or out of the office at the same time.

• Sneeze guards/plastic shields will be installed at reception desks.

• Every patient and parent will stop at a screening table in the waiting area to have their temperature taken. Anyone with a temperature of 100.4 degrees will not be seen. Parents will also fill out a questionnaire per CDC recommendations.

• The team will wear additional personal protective equipment as advised by the CDA. Hand hygiene will be performed before and after every patient. The team will have their temperature taken every morning and every afternoon.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.

If you have any questions, please call our office at 972-396-8080.

We will be posting additional update through Facebook and Instagram to keep our community and patients abreast of the latest updates regarding the current health situation.

Again, thank you for being a valued patient with Jupiter Kids Dentistry & Orthodontics. We appreciate your continued trust and confidence. Together we can overcome these challenging circumstances and continue your child’s path to greater health! We look forward to taking care of your child.

Sincerely,

Dr. Taiym, Dr. Kamali & the Entire Team

We are taking precautionary measures to maintain health and safety!

Besides following all ADA guidelines, we have taken some additional measures to keep our patients safe and healthy:

Standard protocols we already perform and will continue to follow:

LOOKING FORWARD

In accordance with all CDC, ADA, and OSHA standards, we are doing our best to maintain safety measures and we look forward to providing top-notch care amidst a comfortable environment. In case of any query, feel free to reach us at your convenience.